Dear Folks! In this article, let’s see all about 10 principles of customer and supplier relationship. Dr Ishikawa has suggested ten principles to ensure quality products and services and eliminate unsatisfactory conditions between the customer and supplier.
Quality does not mean performance alone; customer perceptions of quality is different from what we think. By understanding how your customers perceive the quality, any organization can build a wonderful customer experience.
The most important asset of any organization is their customers. An organization’s success depends on its customers, how many customers? How much did they buy? How frequently do they buy? How satisfied they are? One important goal of an organization is to keep their customers satisfied.
